01
Introduction & Scope
H&U Solutions ("H&U", "we", "us", or "our") operates the website
hnusolutions.com (the "Site") and provides a suite of free online SEO, AI, and compliance tools
(collectively, the "Services"). This Privacy Policy describes our practices regarding the collection,
use, and disclosure of information when you visit our Site, use our Services, or communicate with us.
By accessing or using hnusolutions.com, you agree to the collection and use of information in accordance
with this Policy. If you do not agree, please discontinue use of the Site immediately.
This Policy applies to visitors from around the world, including users protected by regulations such as
the European Union's General Data Protection Regulation (GDPR), the UK Data Protection Act 2018,
the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA),
Pakistan's Personal Data Protection Bill, and other applicable data protection laws.
Who we are: H&U Solutions is a web development and SEO agency registered in Pakistan,
operating from Shop 7 & 22, 1st Floor, Khyber Plaza, G-15/1 Markaz, Islamabad 44150.
We serve as the data controller for personal information collected through hnusolutions.com.
02
Information We Collect
We collect information in two main ways: information you voluntarily provide to us,
and information collected automatically as you interact with our Site.
2.1 Information You Provide Voluntarily
- Contact details — your name, email address, phone number, and company name when you submit the quote form, contact form, or email us directly.
- Project requirements — descriptions of your project, budget range, preferred services, and any files or URLs you share.
- Tool inputs — URLs, text content, keywords, or other data you paste into our SEO tools (e.g., AI Overview Checker, Meta Title Checker, Content Quality Checker). This input is processed in your browser or on our servers to generate results; we do not permanently store the content you submit to tools unless you create an account or save a report.
- Communications — the content of emails, WhatsApp messages, or other correspondence you send us.
2.2 Information Collected Automatically
- Log data — IP address, browser type and version, operating system, referring URL, pages viewed, date and time of visit, and clickstream data.
- Device information — device type (desktop, mobile, tablet), screen resolution, device identifiers, and language preferences.
- Usage data — which tools you use, how long you stay on each page, which links you click, and your general interaction patterns.
- Approximate location — derived from your IP address (city or country level only; we do not collect precise GPS location).
- Cookies and similar technologies — see Section 4 for details.
2.3 Information From Third Parties
- Analytics providers — aggregated and anonymized data from Google Analytics, Google Search Console, and similar services.
- Advertising networks — Google AdSense and its partners may provide us with aggregated performance data (see Section 5).
- Social media platforms — if you interact with our LinkedIn, Instagram, or other social profiles, we may receive public profile data.
03
How We Use Your Information
We process personal information for the following purposes, each grounded in a specific legal basis under GDPR where applicable:
- To provide our Services — operate the Site, deliver tool results, respond to your inquiries, and fulfill contracted work. (Legal basis: performance of a contract / legitimate interests.)
- To communicate with you — respond to quote requests, send transactional emails, and provide customer support. (Legal basis: performance of a contract / legitimate interests.)
- To improve our Site and tools — analyze usage patterns, fix bugs, and build better features. (Legal basis: legitimate interests.)
- To personalize your experience — remember your preferences and present relevant content. (Legal basis: consent / legitimate interests.)
- To display relevant advertising — serve ads through Google AdSense and other advertising partners. (Legal basis: consent.)
- To ensure security — detect, prevent, and respond to fraud, abuse, and security incidents. (Legal basis: legitimate interests / legal obligation.)
- To comply with legal obligations — respond to lawful requests from authorities, enforce our Terms, and comply with tax and regulatory requirements. (Legal basis: legal obligation.)
04
Cookies & Tracking Technologies
Cookies are small text files placed on your device by websites you visit. They are widely used to make
websites work more efficiently and to provide information to the site owners. We use cookies, web beacons,
pixel tags, local storage, and similar technologies (collectively, "cookies") on hnusolutions.com.
4.1 Categories of Cookies We Use
| Category | Purpose | Examples | Duration |
|---|
| Strictly Necessary | Required for basic Site functionality, security, and session management. Cannot be disabled. | wordpress_logged_in_*, PHPSESSID, security tokens | Session / up to 1 year |
| Preferences | Remember choices you make (language, theme, dismissed banners) to improve your experience. | hnu_consent, hnu_theme | Up to 1 year |
| Analytics | Help us understand how visitors use the Site so we can improve it. Aggregated and anonymized. | _ga, _gid, _gat (Google Analytics 4) | Up to 2 years |
| Advertising | Used by Google AdSense and partners to show you relevant ads and measure ad performance. | IDE, DSID, __gads, __gpi, DoubleClick DART | Up to 13 months |
4.2 Managing Your Cookie Preferences
You have several ways to control cookies:
Note: Disabling cookies may limit certain features of the Site. Strictly necessary cookies
cannot be disabled, as they are essential for the Site to function.
05
Third-Party Advertising & Google AdSense
We use third-party advertising services, including Google AdSense, to display advertisements on
certain pages of hnusolutions.com — primarily our free tools and blog content. These ads help us keep
our tools free and support the ongoing development of the Site.
5.1 Google AdSense & the DART Cookie
Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website
or other websites. Google's use of advertising cookies enables it and its partners to serve ads to our users
based on their visit to our Site and/or other sites on the Internet.
Google uses the DoubleClick DART cookie to serve ads across its ad network. This cookie allows Google
and its partners to display personalized advertisements to users based on their browsing behavior.
You may opt out of personalized advertising by visiting
Google's Ads Settings.
Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting
www.aboutads.info.
5.2 Other Advertising Partners
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies)
and third-party cookies (such as the DoubleClick cookie) — or other third-party identifiers together — to compile
data regarding user interactions with ad impressions and other ad service functions as they relate to our Site.
Our advertising partners may use cookies and web beacons to collect information about your activities on this
and other websites to provide you targeted advertising based on your browsing activities and interests.
H&U Solutions does not provide any personally identifiable information to advertisers or third-party sites
that display our interest-based ads.
5.3 Where Ads Appear
Advertisements are shown only on a subset of our Site — primarily within the free tools hub (/tools/)
and blog content (/blog/). Our core service pages, portfolio, contact page,
and client work are kept advertisement-free to ensure a professional experience for prospective clients.
5.4 Your Choices Regarding Ads
06
Analytics & Performance
We use Google Analytics 4 (GA4) and Google Search Console to understand how visitors use our Site.
These tools collect information such as which pages are most visited, how long visitors stay, and which search
queries bring them to us — all in aggregated, anonymized form.
Google Analytics uses cookies to help us analyze how users use the Site. The information generated by the cookie
about your use of the Site (including your IP address, truncated by Google for anonymization) will be transmitted
to and stored by Google on servers in the United States and other countries.
You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser,
or by installing the Google Analytics Opt-out Browser Add-on.
07
Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We only share information in the limited
circumstances described below:
- Service providers — hosting (Hostinger), email delivery, analytics (Google), advertising (Google AdSense), CDN, and backup services. These providers access data only as needed to perform their services and are contractually bound to protect it.
- Business transfers — if H&U Solutions is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on the Site before this happens.
- Legal requirements — we may disclose information when required by law, court order, subpoena, or governmental request, or to protect our rights, property, or safety, or that of our users or others.
- With your consent — we may share information with other third parties when you give us explicit consent to do so.
- Aggregated or anonymized data — we may share aggregated, anonymized statistics that cannot identify you individually.
08
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy,
unless a longer retention period is required or permitted by law.
- Contact form & quote submissions: up to 24 months after last meaningful contact.
- Client project data: for the duration of the engagement plus 7 years for tax and legal compliance.
- Tool input data: processed in real time, not retained beyond the session unless you explicitly save a report.
- Analytics data: aggregated data retained up to 50 months (GA4 default); individual event data retained per Google's policies.
- Server logs: up to 90 days for security and troubleshooting.
- Cookies: per the durations listed in Section 4.1.
When we no longer need your information, we securely delete or anonymize it.
09
Your Rights (GDPR, CCPA & Others)
Depending on where you live, you have specific rights regarding your personal data:
9.1 Rights for EU/UK Residents (GDPR / UK GDPR)
Right to AccessRequest a copy of the personal data we hold about you.
Right to RectificationCorrect inaccurate or incomplete data.
Right to ErasureRequest deletion of your personal data ("right to be forgotten").
Right to RestrictLimit how we process your data in certain situations.
Right to PortabilityReceive your data in a structured, machine-readable format.
Right to ObjectObject to processing based on legitimate interests or direct marketing.
Right to Withdraw ConsentWithdraw previously given consent at any time.
Right to Lodge a ComplaintFile a complaint with your local data protection authority.
9.2 Rights for California Residents (CCPA / CPRA)
- Right to know what personal information we collect, use, and share.
- Right to delete personal information we have collected from you.
- Right to correct inaccurate personal information.
- Right to opt out of the "sale" or "sharing" of personal information (note: we do not sell your data).
- Right to limit use of sensitive personal information.
- Right to non-discrimination for exercising your CCPA rights.
9.3 How to Exercise Your Rights
To exercise any of the rights above, email us at
contact@hnusolutions.com with the subject line "Privacy Request"
and include enough detail to verify your identity. We will respond within 30 days (or 45 days for CCPA requests,
with notice).
10
Children's Privacy
hnusolutions.com is not intended for children under the age of 13 (or under 16 in the European Economic Area).
We do not knowingly collect personal information from children. If you are a parent or guardian and believe your
child has provided us with personal information without your consent, please contact us at
contact@hnusolutions.com and we will promptly delete it.
11
International Data Transfers
H&U Solutions is headquartered in Pakistan, and our servers and service providers (including Google,
Hostinger, and others) are located in multiple countries, including the United States and European Union.
This means your information may be transferred to, stored, and processed in countries outside your own.
Where such transfers occur from the EU/UK, we rely on appropriate safeguards, such as the European Commission's
Standard Contractual Clauses (SCCs), to ensure your data receives an adequate level of protection.
12
Data Security
We implement a range of technical and organizational measures to protect your personal information, including:
- Encryption in transit — all traffic to and from hnusolutions.com uses HTTPS/TLS encryption.
- Secure hosting — managed hosting on Hostinger with regular security patches.
- Access controls — limited access to personal data on a strict need-to-know basis.
- Regular updates — WordPress core, themes, plugins, and dependencies are kept current.
- Input sanitization — all user inputs are sanitized and validated to prevent injection attacks.
- Rate limiting — tool endpoints enforce per-IP rate limits to prevent abuse.
- Backups — encrypted backups are maintained for disaster recovery.
While we strive to use commercially acceptable means to protect your information, no method of transmission
over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
13
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal
requirements, or other factors. When we make material changes, we will revise the "Last updated" date at
the top of this page and, where appropriate, notify you via a prominent notice on the Site or by email.
We encourage you to review this Policy periodically to stay informed about how we protect your information.
Your continued use of the Site after any changes constitutes acceptance of the updated Policy.
14
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices,
please get in touch using any of the methods below. We aim to respond within 2 business days.